Leda Glyptis, FinTech Futures’ resident thought provocateur, discusses the term “fintech” and its various applications and interpretations. She argues that “fintech” has become a catch-all term to describe a wide range of technologies and processes, often leading to vagueness and a lack of focus in conversations. Glyptis suggests that it is important to have a clear and useful definition of “fintech” in order to effectively communicate and prioritize within organizations. She also points out that the industry has underestimated the pace of change and its own ability to adapt, and encourages organizations to focus on adaptability rather than just creativity. Glyptis concludes by stressing the importance of using language that helps teams work out what to do next and suggests including the need for good documentation in mission statements.